Now Hiring - Hospitality & Sales Associate in Saint Helena, CA

ORGANIZATION: CROCKER AND STARR WINERY
POSITION: Hospitality & Sales Associate

June 2022
St. Helena, California

707-[please apply online] [please apply online] & Starr Winery was founded by Charlie Crocker and Pam Starr in 1997. With only 100 cases of Cabernet Franc for their very first release, Crocker & Starr made a lasting impression among world class sommeliers and world wine aficionados. Today we are a thriving winery comprised of six celebrated estate wines: Cabernet Sauvignon Stone Place, Cabernet Sauvignon One Post, Cabernet Sauvignon RLC, Cabernet Franc, Malbec-Casali blends and Sauvignon Blanc. The Cabernet Franc and Sauvignon Blanc have gained us international fame for creating great wines from challenging varieties. Our Appellation wines are the avenue for expansion into the market place, critical for presence in the three-tier system.

With goals set for our third decade, Crocker & Starr Winery Team is well on its way to achieving great success as a world vineyard destination. The Team has successfully shifted the focus of sales and marketing to direct to consumer while maintaining national presence. The direct-to-consumer channel is the focus of the team and allows guests to experience the organically farmed estate first hand. The goal is to continue to increase visitor counts and anchor long term customer loyalty through exclusive winery programs.

The Company goal is to continue to raise the quality and intensity of the estate wines with respect to the legacy established. We are committed to only the highest quality of care and attention to detail from the soil and vines to the satisfaction of customer. Each member of the Crocker & Starr team shares this vision and is motivated and driven to achieve these goals.

For more information visit: [please apply online] POSITION

The position is of Hospitality & Sales Associate will be responsible for creating exceptional, memorable experiences for our guests here at the estate. This role will be focused on developing lasting relationships and driving sales/club sign-ups on a daily basis. The ideal candidate is a positive, motivated team player who enjoys connecting with people and thrives in a team environment.

JOB RESPONSIBILITIES

• Host various levels of tours, tastings and guest experiences for both consumer and trade, including virtual tastings
• Assist in planning and executing on-site and off-site events
• Drive sales and club sign-ups through DTC channels: In-Person, email, phone and off-site events
• Assist in outreach programs and be a liaison to specialty drivers, concierges, destination companies and fellow winery hospitality referral leads.
• Assist with winery projects, ranging from hospitality to administrative duties
• Attend and participate in tasting room meetings and other general winery meetings

COMPETENCIES & ATTRIBUTES

• Excellent communication and customer service skills
• Motivated, team player
• Driven to achieve efficiencies and organized workplace
• Strong passion for wine and desire to learn more
• Flexible, dynamic personality, able to change priorities frequently and with ease
• Attention to detail with effective time management skills
• Experience using Wine Direct, Ship Compliant, Tock desirable
• Strong Microsoft Office skills, using Excel, Word, PowerPoint

EXPERIENCE

• 2-5 years of hospitality and sales experience
• Events experience desirable

PHYSICAL REQUIREMENTS

• Able to lift 50 pounds
• Valid driver’s license

COMPENSATION

• Salary will be commensurate with experience and qualifications.
• Benefits package includes medical and vision insurance, 401k, vacation and holiday.

Job Type: Full-time

Pay: From $64,480.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: One location